Frequently asked questions

Quick answers to the things people ask most.

Getting started

Is it free to join?

Yes. Basic membership is free: create and manage your profile, view the profiles of other members, and send and receive interest requests. Basic does not include chat.

Who can join?

Anyone aged 18 or older who is looking for a marriage partner for themselves, or with the consent of the person the profile is for.

Is Galaxy Matrimony available across India?

Yes — you can choose any of India's 28 States or 8 Union Territories when you create your profile, and search across regions.

Which languages are supported?

This website is available in English and Tamil. The app is currently in English.

Privacy and safety

Will my phone number or email be shown?

No. Your mobile number and email are not shown on your profile.

Are profiles and photos checked?

New profiles are reviewed by our team before other members can see them, and every photo is reviewed. Only approved photos are shown. We cannot guarantee that every detail on every profile is accurate.

How do I report or block someone?

You can report any profile or conversation and block any member from within the app.

Chat and membership

How does chat work?

Chat opens between two members after both accept an interest. Sending messages needs an active Premium or VIP membership; Basic members cannot send messages, and chat stops when a membership ends.

How do I pay for a plan?

Payments are currently arranged directly with our team, outside the app and website. A plan becomes active only after our team has verified your payment and activated it.

Your account

Can I delete my account?

Yes, at any time. Deleting your account removes your profile, photos, preferences and sign-in account. Our Privacy Policy explains what is kept after deletion.

Still have a question?

Our team is happy to help by phone or WhatsApp.